Answers for rental agencies evaluating AvelisseRent

AvelisseRent is an all-in-one cloud platform designed for car rental businesses. It helps you manage vehicles, bookings, customers, payments, employees, websites, invoices, and daily operations from one dashboard.

Yes. Every new account includes a 7-day free trial without a payment card. To keep access after the trial ends, choose a subscription plan from Billing before the trial expires.

No. AvelisseRent is a cloud-based platform that works directly in your web browser. Simply sign in from your computer, tablet, or mobile device.

Yes. Enterprise and Enterprise Plus plans allow you to connect your own custom domain, such as rent.yourcompany.com or www.yourcompany.com.

SSL certificates are automatically configured.

Yes. Your agency receives a professional booking website where customers can browse available vehicles, check pricing, and submit booking requests or complete online payments depending on your plan.

Yes. Enterprise and Enterprise Plus customers can connect their own Stripe account and receive customer payments directly into their business account.

AvelisseRent does not hold your rental revenue.

Stripe supports a wide range of payment methods, including Visa, Mastercard, American Express, Apple Pay, Google Pay, Link, and many local payment methods depending on your country.

No. Your subscription covers the platform itself.

For Enterprise and Enterprise Plus agencies using their own Stripe account, rental payments go directly to the agency without AvelisseRent taking a commission. Stripe's standard processing fees still apply.

Yes. Enterprise plans support multiple branches, offices, and pickup or return locations from a single account.

Yes. You can invite managers, agents, accountants, mechanics, and other staff members with different permission levels.

Yes. All data is encrypted during transmission, securely stored in the cloud, and backed up regularly. We follow modern security best practices to protect your business information.

Yes. You can import your vehicle inventory using CSV files, making it easy to migrate from spreadsheets or another system.

Yes. You can export bookings, customers, invoices, and reports whenever you need them.

Yes. The platform automatically sends emails for booking confirmations, booking updates, payment receipts, trial reminders, subscription notifications, password resets, and employee invitations.

Yes. You'll receive instant notifications whenever a customer submits a booking request or completes an online payment.

Yes. You can customize your logo, brand colors, contact information, business hours, Terms & Conditions, Privacy Policy, and email templates.

Enterprise plans also support custom domains.

Yes. The dashboard is fully responsive and works on desktops, tablets, and smartphones.

The platform currently supports English, French, Spanish, and Arabic. Additional languages will be added in future updates.

Yes. You can change your subscription at any time. Your billing will be adjusted automatically based on the selected plan.

Yes. You can cancel your subscription anytime from your billing dashboard. Your account will remain active until the end of the current billing period or free trial.

Yes. We provide email support, help center documentation, and priority support for Enterprise customers.

No. All plans are billed monthly. There are no long-term contracts, and you can cancel whenever you choose.

Most agencies are ready to accept bookings in less than 30 minutes.

Simply create your account, add your vehicles, configure your business settings, and publish your booking website.

Yes. Professional and Enterprise plans support custom SMTP providers, allowing you to send emails from addresses such as bookings@yourcompany.com or support@yourcompany.com.

If you choose a subscription plan before the trial ends, your workspace continues without interruption. If you do not subscribe, trial access pauses until you select a plan.

Absolutely. Your business always owns its data. You can export your information at any time.

Unlike generic booking systems, AvelisseRent is built specifically for car rental businesses. It combines fleet management, online reservations, website creation, customer management, payments, reporting, and automation in one easy-to-use platform, helping you save time, reduce manual work, and grow your rental business.