AvelisseRent Help Center
Learn how to set up, manage, and grow your car rental agency with AvelisseRent.
Popular Help Articles
Quick answers for common setup and daily operations work.
Billing & Account in AvelisseRent
Manage subscription access, plan limits, Stripe billing settings, current session, user visibility, data export, and account deletion.
Booking ManagementBooking Management in AvelisseRent
Use Booking Management to create offline bookings, review requests, confirm reservations, run pickup and return handoffs, and track customer-facing reservation progress.
Booking ManagementBooking Management Overview
Use Booking Management to review rental requests and move reservations through the rental lifecycle.
CustomersCustomer Management in AvelisseRent
Use Customers to review current renters, previous customers, contact details, driver references, booking history, and internal notes.
Email DeliveryEmail Delivery in AvelisseRent
Configure transactional booking, invoice, support, domain, employee, and notification email delivery for an agency workspace.
Employees & TeamEmployees & Team in AvelisseRent
Manage staff records, invite dashboard users, assign roles, and control employee lifecycle states for an agency workspace.
Finance & AnalyticsFinance & Analytics in AvelisseRent
Review revenue, expenses, taxes, invoice balances, booking trends, fleet utilization, reports, and exportable company data.
Fleet ManagementFleet Management in AvelisseRent
Use Fleet to create vehicle records, manage statuses, set rental pricing, upload photos, configure add-ons, and control public booking availability.
Browse by Topic
Topic clusters keep overview pages, step-by-step guides, and troubleshooting articles connected.
Getting Started
Set up your agency workspace, account access, first vehicles, and public booking basics.
7 guides
Popular
Create and Verify Your Agency WorkspaceComplete Website SettingsAdd Your First VehiclePrepare the Public Booking WebsiteFleet Management
Add vehicles, configure pricing, manage availability, photos, booking rules, categories, and rental extras.
8 guides
Booking Management
Create, confirm, manage, and complete rental bookings from request to return.
9 guides
Popular
Create an Offline BookingReview Booking Queues and CalendarBooking Statuses and ActionsUse Booking DetailCustomers
Create customer records, update renter information, and review rental history.
8 guides
Popular
Find and Search CustomersUnderstand Active Customer CardsReview Old Customers and Booking HistoryAdd and Update Customer NotesPayments
Configure rental customer payment collection, Stripe Connect, deposits, and payment status tracking.
9 guides
Popular
Connect the Agency Stripe AccountConfigure Online Booking PaymentCustomer Checkout ExperiencePayment Statuses and AttemptsInvoices & Taxes
Create invoices, manage invoice status, configure tax settings, and review rental charges.
8 guides
Popular
Configure Tax Settings and Legal IdentityCreate a Manual InvoiceReview the Invoice ListInvoice Statuses and Paid AmountsContracts
Create rental contracts, manage signing settings, and maintain rental conditions.
9 guides
Popular
Set Up Contract SettingsCustomize Agreement Conditions and PlaceholdersGenerate a Contract for a BookingReview Customer Contract InformationMaintenance
Track vehicle maintenance records, reminders, and operational vehicle status.
8 guides
Popular
Create a Service RecordReview the Maintenance ListMaintenance StatusesUse Reminders for Maintenance and Due DatesWebsite & Online Booking
Configure the booking website, public cars, templates, SEO settings, and custom domains.
9 guides
Popular
Use the Website Management DashboardPublish and Hide Public CarsConfigure Website Branding and Contact DetailsConfigure Online Booking SettingsEmail Delivery
Configure agency email delivery, SMTP or branded senders, and booking notifications.
9 guides
Popular
Understand Email Plan CapabilitiesConfigure Sender and Provider SettingsSet Up Agency SMTPUse Enterprise Sending Domains and TemplatesEmployees & Team
Invite employees, manage team members, and use role-based permissions.
8 guides
Popular
Create and Manage Employee RecordsInvite Team Members to Dashboard AccessChoose Team Roles and PermissionsAccept a Team InvitationFinance & Analytics
Review booked revenue, collected revenue, booking activity, and fleet utilization.
9 guides
Popular
Read the Rental Operations DashboardUnderstand Performance AnalyticsReview Finance ReportsTrack Manual Expenses and ReceiptsBilling & Account
Manage AvelisseRent subscription billing, account settings, plan changes, and access.
10 guides
Popular
Choose or Change a Subscription PlanUse Manage Billing and the Stripe Billing PortalUnderstand Trial, Active, Past Due, and Cancelled AccessReview Plan Limits and Protected FeaturesTroubleshooting
Solve common setup, account, booking, payment, website, and email issues.
10 guides
Popular
Fix Database Connection and Save IssuesResolve Login, Email Verification, and Role Access IssuesTroubleshoot Billing, Trial, and Plan LocksFix Booking Form and Reservation Status IssuesLatest Guides
Run Your Rental Agency With AvelisseRent
Manage your fleet, bookings, customers, invoices, contracts and online booking experience from one platform.
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