AvelisseRent Help Center
Learn how to set up, manage, and grow your car rental agency with AvelisseRent.
Popular Help Articles
Quick answers for common setup and daily operations work.
Booking Management in AvelisseRent
Use Booking Management to create offline bookings, review requests, confirm reservations, run pickup and return handoffs, and track customer-facing reservation progress.
Booking ManagementBooking Management Overview
Use Booking Management to review rental requests and move reservations through the rental lifecycle.
CustomersCustomer Management in AvelisseRent
Use Customers to review current renters, previous customers, contact details, driver references, booking history, and internal notes.
Fleet ManagementFleet Management in AvelisseRent
Use Fleet to create vehicle records, manage statuses, set rental pricing, upload photos, configure add-ons, and control public booking availability.
Getting StartedGetting Started With AvelisseRent
Use this topic to prepare a new agency workspace before taking customer bookings.
PaymentsPayments Overview
Use Payments to understand rental customer payment status and online payment setup.
Website & Online BookingWebsite & Online Booking Overview
Use Website settings to manage the agency booking website and public rental experience.
Invoices & TaxesConfigure Tax Settings and Legal Identity
Set the agency country, currency, legal registration numbers, tax identity, VAT/TVA rate, and additional tax rate used by invoices.
Browse by Topic
Topic clusters keep overview pages, step-by-step guides, and troubleshooting articles connected.
Getting Started
Set up your agency workspace, account access, first vehicles, and public booking basics.
7 guides
Popular
Create and Verify Your Agency WorkspaceComplete Website SettingsAdd Your First VehiclePrepare the Public Booking WebsiteFleet Management
Add vehicles, configure pricing, manage availability, photos, booking rules, categories, and rental extras.
8 guides
Booking Management
Create, confirm, manage, and complete rental bookings from request to return.
9 guides
Popular
Create an Offline BookingReview Booking Queues and CalendarBooking Statuses and ActionsUse Booking DetailCustomers
Create customer records, update renter information, and review rental history.
8 guides
Popular
Find and Search CustomersUnderstand Active Customer CardsReview Old Customers and Booking HistoryAdd and Update Customer NotesPayments
Configure rental customer payment collection, Stripe Connect, deposits, and payment status tracking.
9 guides
Popular
Connect the Agency Stripe AccountConfigure Online Booking PaymentCustomer Checkout ExperiencePayment Statuses and AttemptsInvoices & Taxes
Create invoices, manage invoice status, configure tax settings, and review rental charges.
8 guides
Popular
Configure Tax Settings and Legal IdentityCreate a Manual InvoiceReview the Invoice ListInvoice Statuses and Paid AmountsContracts
Create rental contracts, manage signing settings, and maintain rental conditions.
9 guides
Popular
Set Up Contract SettingsCustomize Agreement Conditions and PlaceholdersGenerate a Contract for a BookingReview Customer Contract InformationMaintenance
Track vehicle maintenance records, reminders, and operational vehicle status.
1 guides
Guides for this topic are planned.
View Maintenance guidesWebsite & Online Booking
Configure the booking website, public cars, templates, SEO settings, and custom domains.
1 guides
Guides for this topic are planned.
View Website & Online Booking guidesEmail Delivery
Configure agency email delivery, SMTP or branded senders, and booking notifications.
1 guides
Guides for this topic are planned.
View Email Delivery guidesEmployees & Team
Invite employees, manage team members, and use role-based permissions.
1 guides
Guides for this topic are planned.
View Employees & Team guidesFinance & Analytics
Review booked revenue, collected revenue, booking activity, and fleet utilization.
1 guides
Guides for this topic are planned.
View Finance & Analytics guidesBilling & Account
Manage AvelisseRent subscription billing, account settings, plan changes, and access.
1 guides
Guides for this topic are planned.
View Billing & Account guidesTroubleshooting
Solve common setup, account, booking, payment, website, and email issues.
1 guides
Guides for this topic are planned.
View Troubleshooting guidesLatest Guides
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