Connect the Agency Stripe Account

Open Payments from the dashboard to connect the agency's Stripe account. The page title is Agency payments and explains that the agency Stripe account is separate from the AvelisseRent subscription billing account.

Plan requirement

If the agency does not have active Enterprise Premium access, the Payments page shows that connecting the agency's own Stripe account is available on the active Enterprise Premium plan and provides a View plans button.

Stripe Connect card

The Stripe Connect card shows the connection state as Ready to receive, Verification needed, or Not connected.

Status checks

• Account connection: the agency has a connected Stripe account.
• Accept payments: Stripe reports that the connected account can accept charges.
• Receive payouts: Stripe reports that payouts are enabled.
• Direct-charge configuration: shown after connection; must be ready for the direct-charge setup AvelisseRent uses.

Connect or continue setup

1. Select Connect Stripe account when no account is connected.
2. Complete Stripe's onboarding and verification steps.
3. Return to AvelisseRent.
4. If the account is connected but incomplete, select Continue Stripe setup.
5. Use Open Stripe Dashboard when Stripe requires additional information.

Disconnecting

Use Disconnect account only when the agency needs to remove the current connected account and connect a different one. Do not disconnect during active booking payment troubleshooting unless the owner understands the impact.