Billing & Account

Use Manage Billing and the Stripe Billing Portal

Open Stripe Customer Portal to update payment details, invoices, cancellation, and renewal settings for the AvelisseRent subscription.

Updated August 20, 2026 1 min read

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Choose or Change a Subscription Plan Use Manage Billing and the Stripe Billing Portal Understand Trial, Active, Past Due, and Cancelled Access Review Plan Limits and Protected Features Review Users, Account Status, and Current Session Export Data Before Account Changes Request or Cancel Account Deletion Troubleshoot Billing and Account Access

Use Manage Billing on the Billing page when the agency has a Stripe customer connected to its AvelisseRent subscription.

What the portal manages

Subscription payment method.
Stripe invoices and receipts.
Cancellation or renewal settings.
Subscription plan changes supported by the Stripe Customer Portal configuration.

Open the billing portal

Open Billing.
Select Manage Billing.
Review or update billing details in Stripe.
Return to AvelisseRent from the portal when finished.

Portal access rules

The portal requires Stripe configuration, a signed-in agency owner account, and a Stripe customer ID on the agency subscription. Demo workspaces are blocked from subscription billing.

Common portal notices

Stripe Customer Portal is not configured yet: Stripe secret key or portal configuration is missing.
No Stripe customer is connected to this agency yet: start checkout before using the portal.
Stripe could not open the billing portal: the Stripe customer may belong to another mode or the portal may be unavailable.

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Choose or Change a Subscription Plan Understand Trial, Active, Past Due, and Cancelled Access

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