Booking Management
Create, confirm, manage, and complete rental bookings from request to return.
Overview
Booking Management in AvelisseRent
Use Booking Management to create offline bookings, review requests, confirm reservations, run pickup and return handoffs, and track customer-facing reservation progress.
Read overviewRelated topics
All Booking Management Guides
Create an Offline Booking
Create a manual booking for a phone call, walk-in customer, or agency partner using the New booking form.
Review Booking Queues and Calendar
Use pending, awaiting payment, confirmed, upcoming pickup, active booking, return, and calendar views to manage daily reservations.
Booking Statuses and Actions
Understand payment pending, pending, confirmed, active, completed, cancelled, rejected, and no-show booking statuses and the actions available at each stage.
Use Booking Detail
Review a booking's customer information, car and rental dates, timeline, payment, invoice, contract, actions, and notes.
Run Guided Pickup
Use the Guided pickup checklist to start a confirmed rental and record pickup time, mileage, fuel level, documents, deposit, and condition notes.
Run Guided Return and Complete a Rental
Use Guided return to record return time, mileage, fuel level, damage notes, extra charges, late return fee, cleaning fee, and final total.
Customer Reservation Tracking
Understand the public reservation progress page customers use to check booking status, payment summary, pickup details, timeline, and agency contact options.