Booking Management

Booking Management in AvelisseRent

Use Booking Management to create offline bookings, review requests, confirm reservations, run pickup and return handoffs, and track customer-facing reservation progress.

Updated August 20, 2026 1 min read
Browse Booking Management
Create an Offline BookingReview Booking Queues and CalendarBooking Statuses and ActionsUse Booking DetailRun Guided PickupRun Guided Return and Complete a RentalCustomer Reservation Tracking

Booking Management controls the reservation lifecycle after a customer request, phone call, walk-in rental, or agency partner booking enters AvelisseRent. It connects customer details, vehicle assignment, dates, payment status, invoice records, contract links, pickup, return, and the booking timeline.

AvelisseRent bookings dashboard showing booking queues and reservation actions
The booking dashboard organizes new bookings, upcoming pickups, active rentals, returns, and lifecycle actions.

Booking areas in the dashboard

  • New booking: create an offline booking for a phone call, walk-in customer, or agency partner.
  • Upcoming pickups: review confirmed bookings due for pickup by date filter.
  • Active bookings: monitor rentals that have started and are waiting for return.
  • Returns: review active bookings due to return by date filter.
  • Booking detail: inspect customer information, vehicle, dates, price, invoice, contract, notes, and timeline.

Lifecycle summary

AvelisseRent supports booking states for payment pending, pending, confirmed, active, completed, cancelled, rejected, and no-show. The normal operational path is pending, confirmed, active, then completed.

Bookings rely on accurate Fleet Management, customer records, payment settings, invoices, contracts, and website setup. Confirm the vehicle, pickup details, payment policy, and customer contact details before starting the rental.

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