Browse Troubleshooting
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AvelisseRent shows database status messages when the dashboard loads or saves workspace changes.
Visible messages
- Loading secure workspace data...: the dashboard is loading the current database state.
- Saving changes to the database...: the dashboard is sending recent changes to the server.
- Changes saved successfully.: the server accepted the latest change.
- Database connection issue: the app could not load or save through the database API.
- Your latest local changes are kept in this browser: the dashboard kept the most recent local state so the user can avoid losing work.
What to do first
- Do not close the browser tab immediately if unsaved work is visible.
- Copy important text from the page if it was just entered.
- Check the internet connection and reload once.
- Sign in again if the message says the session expired.
- Open Billing if the message says the 7-day trial has ended.
Server-side protections
The data API refuses unsafe saves such as overwriting existing accounts and agencies with an empty snapshot, saving agency data without login accounts, or removing the active signed-in account from a normal save.
Information for support
Send the agency name, signed-in email, page URL, action attempted, exact database message, request time, and whether the page was loading or saving.
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