Browse Contracts
Use these checks when a contract cannot be generated, sent, opened, or signed.
No bookings match search
Clear Search contracts or create/confirm a booking before generating a rental contract.
Send secure signing link is disabled
Check that Admin reviewed and approved is selected, the link is not already sent, and the contract is not already signed.
Contract link not found or expired
The signing page returns Contract link not found when the token does not match a booking. It returns Contract link expired when the token is past its expiration date.
Email does not match this contract
The customer email entered on the signing page must match the booking customer email. Update the booking/customer contract information if the email is wrong.
Please sign inside the e-signature pad before confirming
The customer must draw a signature in the renter signature box before selecting Confirm and sign.
Email was not sent
If the result says email was skipped, check Email Delivery configuration. If RESEND_API_KEY is missing, the link can still be copied and shared through an approved agency channel.
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