Browse Email Delivery
AvelisseRent uses transactional templates for customer and agency communication. The email service classifies templates into booking, billing, support, and notification categories so the correct sender path can be selected.
Booking templates
Booking communication includes booking received, new booking to agency, booking confirmed, booking rejected, booking cancelled, pickup reminder, and return reminder.
Billing templates
Billing communication includes trial ending soon, trial payment recovery, subscription activated, invoice issued, and payment received. Payment failed is also available as a test template.
Account and notification templates
Signup welcome, email verification, password reset, trial started, employee invitation, account welcome, domain connected, and domain configuration problem are handled as notifications.
Support templates
Support request confirmation is handled as support communication.
Template variables
System templates can include agency name, agency logo URL, agency phone, agency email, agency address, currency, dashboard URL, booking URL, booking dashboard URL, customer booking URL, current year, customer first name, booking reference, vehicle name, total amount, billing portal URL, and domain settings URL when those values are available.
Custom template rule
Only Enterprise agencies with custom templates enabled can use custom transactional templates. Unsupported placeholders are rejected, so template changes should be tested before relying on them for live bookings or invoices.
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